Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Carnforth | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Carnforth is a GPhC registered online pharmacy weight loss clinic serving patients in Carnforth and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

When you use our services, we may collect the following types of personal information:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and postal address
Health data: Medical history, current medications, weight, BMI, and other clinical information required to assess your suitability for weight loss treatment
Financial data: Payment information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We use your personal information for the following purposes:

To assess your eligibility for weight loss treatments and provide appropriate clinical advice
To dispense and arrange delivery of your prescription or pharmacy medication
To process payments for your orders
To communicate with you regarding your treatment, orders, and appointments
To maintain accurate clinical records as required by pharmacy regulations
To improve our website and services
To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where special category health data is involved, the provision of healthcare and treatment.

Once your order is approved by our pharmacist, delivery is completed within 1 working day.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly
Analytical cookies: Help us understand how visitors use our site so we can improve it
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare providers: With your GP or other relevant clinicians where necessary for your safe treatment
Delivery partners: With our courier service solely to arrange delivery of your medication
Payment processors: With our secure payment provider to process your transactions
Regulatory bodies: With the GPhC, NHS, or other authorities where we are legally required to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records in accordance with NHS and GPhC guidelines. Clinical records are generally kept for a minimum of eight years from the last date of treatment. Financial records are retained for six years in line with HMRC requirements. Data no longer required is securely deleted or destroyed.

Your Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where appropriate, and object to or restrict how we process your information. To exercise any of these rights, please contact us directly. We will respond to all data-related requests within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us:

Pharmacy Weight Loss Carnforth
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.